This guide was carried over from the previous documentation. Screen and menu names may differ slightly in the current version.
To access our customer support, you must hold a valid Envato support subscription for our product. For complete details on Envato’s support policy, you can refer to the following link:
Step 1: Visit our Support Portal.
Step 2: Enter your buyer’s name along with your unique item license key.
Step 3: Proceed to create a support ticket for personalized assistance.
Below is a visual guide for your convenience:
