What Are Store Orders?
Store Orders are purchases made by customers in your store. The Orders page lists all orders with filters, lets you view details in a modal, change status, and perform bulk actions (Mark Complete, Mark Hold, Export Selected).
Where You Manage Them
Orders are managed at Marketing → Store → Orders (or via the Orders card in the Store Management Hub).
How to Get There
- Click Marketing → Store.
- Click Orders in the Store nav bar (or the Orders card in the hub).
Page Header
The header shows Orders Management, a badge with Total Orders (pending count), and buttons: Refresh and Export.
Filter Bar
Use the filter bar to narrow results:
- Search Orders – Search by Order ID or username
- Status – All Status or a specific status (e.g. Complete, Hold)
- Payment Method – All Methods, PayPal, Bank Transfer, Cash On Delivery, Razorpay, Flutterwave
- Date Range – From date and To date
- Clear Filters – Reset all filters
Bulk Actions
When you select one or more orders (checkbox), a bulk actions bar appears:
- Mark Complete – Set selected orders to Complete status
- Mark Hold – Set selected orders to Hold status
- Export Selected – Export selected orders
Table Columns
The orders table shows:
- Checkbox (for bulk selection)
- Order ID
- Customer
- Type (e.g. client, guest)
- Amount
- Payment (payment method)
- Location
- Transaction ID
- Commission
- Status
- Quick Action
- Actions
Quick Action Column
Each row has a Change Status dropdown. Select a status (e.g. Complete, Hold, Processed) and confirm in the modal to update the order status.
Row Actions
Each order row has two action buttons:
- View Details (eye icon) – Opens the full order page in a new tab with complete order info, products, payment method, transaction ID, IP, country, and product line items
- Quick View (info-circle icon) – Opens an in-page modal with order details loaded via AJAX. The modal has Close and View Full Details buttons
Order Details Modal (Quick View)
The Quick View modal shows order information loaded from the server. If loading fails, it may show basic info from the row (Customer, Amount, Payment, Status). Use View Full Details to open the complete order page.
Status Change Modal
When you change status via the Quick Action dropdown, a confirmation modal appears. Click Yes, Confirm to apply the change. The row briefly highlights green on success.