What is script support terms include?

Updates to ensure the item works as described and is protected against major security concerns
Discretionary version updates
Availability of the author of the item to provide item support
Technical questions about the item’s built-in features, functionality, and third-party plugins
Assistance with reported bugs and issues
Help with included third party assets (e.g. image sliders, contact forms)
Integration online documentation
Installation documentation

Script support terms not-includes: