Skip to content

Supported Requests​

Create Ticket

Support Policy

  1. Support Eligibility: To receive technical support for our product, you must have a valid support subscription through Envato. For more details on support policies, please visit Envato’s Support Policy.
  2. Installation & Customization: These are specialized services and come with additional charges. For more information, visit our Company Services Page.
  3. Support Notice: To resolve your queries efficiently, please avoid seeking support via comments, emails, or social media. For assistance, directly create a ticket in our support system. This approach ensures quicker and more effective help for everyone.
  4. Refund Policy: No refunds will be issued once the item has been downloaded, in compliance with Envato’s Refund Policies.
  5. Pre-Sale questions? Contact us from our Envato profile page HERE