Support Policy

  1. Support Eligibility: To receive technical support for our product, you must have a valid support subscription through Envato. For more details on support policies, please visit Envato’s Support Policy.
  2. Installation & Customization: These are specialized services and come with additional charges. For more information, visit our Company Services Page.
  3. Support Communication: For efficient resolution of your queries, please refrain from seeking support through comments, emails, social media chats, or any other informal channels. Our standard response will be to direct you to create a ticket in our support system, thus saving time for both parties.
  4. Refund Policy: No refunds will be issued once the item has been downloaded, in compliance with Envato’s Refund Policies.
  5. Pre-Sale questions? Contact us from our Envato profile page HERE