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How to get a support?

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The Advanced support channel is open only for our clients.

A client: If you are already holding a valid license key for our item, you will be able to create a ticket in our system and get support from our support team.

Step 1: Navigate to our system support HERE

Step 2: Type your buyer name and the item license key

Step 3: Create a ticket to our support team

 

How to find your purchase code

  1. Log into your Envato Market account.
  2. Hover the mouse over your username at the top of the screen.
  3. Click ‘Downloads’ from the drop-down menu.`
  4. Click ‘License certificate & purchase code’ (available as PDF or text file).